Privacy Policy

Introduction

Welcome to https://chandler-arizona-christian-couples-counseling.couplesresilience.com (hereafter referred to as “Chandler Arizona Christian Couples Counseling,” “we,” or “our”). We prioritize your privacy and are committed to safeguarding your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, use, storage, and disclosure of information about our users in alignment with various international privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25
The General Data Protection Regulation (GDPR) of the European Union
Brazil’s Lei Geral de Proteção de Dados (LGPD)
California’s Consumer Privacy Act (CPPA) and its subsequent amendments (CCPA/CPRA)
Colorado’s Consumer Protection Act (CPA)
Utah’s Consumer Sales and Personal Information Protection Act (UCPA)
Connecticut’s Connecticut Transparency and Accountabilité of Data (CTDPA)
Virginia’s Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy is applicable to all aspects of our online presence, including but not limited to:

Our official website at https://chandler-arizona-christian-couples-counseling.couplesresilience.com
Any mobile applications or services we offer
Online interactions through social media platforms linked to our site
Communications initiated by us, such as emails, newsletters, phone calls, or text messages

Please note that this policy does not extend to third-party websites, applications, products, or services accessible through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines the activities we engage in when users:

Use our digital applications and services as authorized users.
Visit or navigate our websites linked to this Privacy Policy.
Engage with us through communication channels, including but not limited to emails, phone calls, or text messages/SMS.

Personal Data Collection

We collect various categories of personal data (hereafter “Personal Data”) to enhance and personalize your experience with Chandler Arizona Christian Couples Counseling:

Account Information: This includes usernames, email addresses, and passwords used for registration and access to our services.
Payment Information: Details required for processing transactions, such as credit/debit card numbers, expiration dates, and billing addresses.
Financial Information: Data related to your financial status or transactions made through our platform.
Purchase Information: Records of products or services purchased from us, including quantities, order dates, and purchase amounts.
Mobile Device Identifiers: Unique identifiers assigned to mobile devices used to access our services, such as IP addresses, device IDs, or advertising IDs.
Location Data: Information about your geographic location when you use our applications or visit our websites.
Feedback: Comments, suggestions, and reviews provided by users regarding our products or services.
Social Media Information: Publicly accessible data from social media platforms when users interact with us through these channels.
Product Information: Details about products or services viewed, interacted with, or purchased on our platform.

We collect this Personal Data through various methods, including direct user input, automated technologies (like cookies and device identifiers), and third-party providers who share data with us based on their respective privacy policies.

Cookies and Similar Technologies

Cookies are small text files placed on your device to enhance user experience and provide valuable analytics. We utilize cookies in several categories:

Strictly Necessary: These ensure basic functions, such as allowing you to navigate through our website and access secure areas.
Preference: Cookies that remember your preferences, language settings, or other customization options.
Performance: They help us understand how visitors use our site, enabling us to optimize performance and functionality.
Advertising: These are used for targeted advertising and tracking user behavior across websites.
Analytics: Tools that analyze visitor data to provide insights into website usage and user demographics.

You can manage your cookie preferences through browser settings or by using privacy tools provided by our platform. Please note that disabling certain cookies may impact your user experience.

Children’s Privacy

We do not knowingly collect or solicit Personal Data from individuals under the age of 18. If you are a parent or guardian and believe we have collected such data, please contact us, and we will take appropriate steps to delete it.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your Personal Data:

Access: The right to request access to the Personal Data we hold about you.
Rectification: The ability to rectify or update inaccurate or incomplete data.
Erasure (Right to be Forgotten): Under certain circumstances, the right to request the deletion of your Personal Data.
Restriction: Limiting the use or disclosure of your Personal Data under specific conditions.
Portability: Obtaining a copy of your Personal Data in a structured, commonly used format, and transferring it to another controller.
Objection: Objecting to the processing of your Personal Data for specific purposes.
Non-Discrimination: The right to be free from discriminatory practices based on certain personal characteristics.
Appeals/Complaints: Filing appeals or complaints with us regarding our data handling practices.
Withdrawal of Consent: Revoking consent for processing your Personal Data.

To exercise these rights, please contact our dedicated privacy team using the contact details provided below. We will respond to your request in accordance with applicable laws and regulations.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and we encourage you to review it periodically. We will also notify users through email or other means if significant changes are made.

Contact Information

For any inquiries, unsubscribe requests, data-related questions, or feedback, please contact us:

Email: contact@chandler-arizona-christian-couples-counseling.couplesresilience.com
Address: [Provide physical address if applicable]

We value your trust in our privacy practices and strive to ensure a transparent and secure user experience.